Medical Disclaimer

Last updated: 8 August 2026

This Medical Disclaimer applies to the Luxera Health Concierge public website and the general information made available through it.

Luxera Health Concierge is a service operated by Flytohealth Kft.

1. Luxera Is Not a Healthcare Provider

Flytohealth Kft and Luxera Health Concierge are not hospitals, clinics, emergency services or treating healthcare providers.

Luxera supports:

Medical case intake and preparation
Secure organization of available medical records
Coordination of independent clinician review
Identification of possible treatment and provider options
Administrative coordination of international healthcare journeys

Luxera does not independently diagnose medical conditions, prescribe medication, perform treatment or make final clinical decisions.

2. General Information Only

Information provided on the public website is for general informational purposes.

It is not personalized medical advice and should not be interpreted as:

A diagnosis
A medical prescription
A treatment recommendation
Confirmation of treatment suitability
Authorization to travel for treatment
A substitute for an in-person medical examination
A substitute for advice from your treating healthcare professional

Do not make medical decisions solely on the basis of information displayed on this website.

3. Independent Clinical Review

Luxera may coordinate the review of a submitted case by an appropriately qualified independent clinician.

AI-supported systems may assist with:

Organizing medical information
Extracting information from submitted documents
Identifying missing information
Preparing structured case summaries
Connecting findings to supporting records
Preparing information for clinician review

AI-generated or AI-prepared content is not a final clinical opinion.

A document should only be treated as clinician-reviewed where it is explicitly identified as reviewed or approved by a qualified clinician.

Clinical responsibility remains with the clinician issuing the professional opinion and with the healthcare provider responsible for any subsequent examination or treatment.

4. Limitations of Remote Review

A remote clinical review is based on the information and records available at the time of review.

It may be limited by:

Missing or incomplete medical records
Outdated reports or imaging
Poor image or document quality
Inaccurate translations
Information not disclosed by the patient
The absence of a physical examination
Changes in the patient’s condition after submission
Differences between preliminary records and subsequent clinical findings

A remote review cannot guarantee that the conclusions will remain unchanged following additional testing or an in-person examination.

5. No Clinician–Patient Relationship Through the Public Website

Visiting this website, contacting Luxera or submitting a general enquiry does not by itself establish a clinician–patient relationship.

A professional relationship with an independent clinician or healthcare provider arises only where that professional accepts the case under the applicable clinical and contractual arrangements.

6. Treatment and Provider Options

Any treatment, clinician, hospital or clinic option communicated through Luxera is provided for further consideration and coordination.

Such information does not guarantee:

Medical suitability
Provider acceptance
Appointment availability
Treatment availability
A particular treatment plan
Treatment success
A particular clinical outcome
Insurance reimbursement
Visa or travel approval

Final treatment suitability must be determined by the treating clinician or healthcare institution, normally following appropriate clinical evaluation.

7. Independent Healthcare Providers

Clinicians, hospitals, clinics, laboratories and other healthcare providers may operate independently from Flytohealth Kft.

They are responsible for their own:

Licensing and professional status
Clinical examinations
Diagnoses and recommendations
Treatment plans
Consent procedures
Prices and payment conditions
Treatment delivery
Follow-up and complication management
Professional and regulatory obligations

Coordination or introduction by Luxera does not transfer clinical responsibility to Flytohealth Kft.

8. Do Not Change Treatment Without Medical Advice

Do not start, stop or change medication, treatment or follow-up arrangements based solely on website information, AI-prepared content or administrative communications.

Any change to existing medical care should be discussed with an appropriately qualified healthcare professional who understands your condition and medical history.

9. Emergencies and Urgent Symptoms

Luxera is not an emergency medical service and does not continuously monitor submitted information for emergencies.

If you experience severe, sudden or worsening symptoms—or believe that you may have a medical emergency—do not wait for a response from Luxera or the portal.

Contact your local emergency services or seek urgent in-person medical care immediately.

10. International Travel and Healthcare

Medical travel may involve clinical, financial, regulatory and logistical risks.

Before travelling, patients should consider:

Fitness to travel
Continuity of existing care
Medication requirements
Travel and medical insurance
Visa and entry requirements
Treatment costs
Potential complications
Follow-up after returning home
Access to emergency or revision care
Differences in local healthcare rules and professional standards

Patients remain responsible for verifying travel, visa, insurance and reimbursement requirements applicable to their circumstances.

The European Union’s cross-border healthcare framework may provide rights in certain situations, but eligibility and reimbursement depend on the applicable national rules and individual circumstances. European Commission – Cross-border healthcare

11. Accuracy of Submitted Information

The quality of any case preparation or clinical review depends on the accuracy and completeness of the information provided.

Patients and authorized representatives are responsible for:

Providing accurate information
Submitting authentic and current records
Disclosing relevant medical history
Reporting medication and allergies accurately
Informing the reviewing team of material changes
Obtaining permission before submitting another person’s records

Incomplete or inaccurate information may affect the usefulness or safety of any review.

12. No Guarantee of Outcomes

Medicine involves uncertainty and individual responses to treatment vary.

Neither Flytohealth Kft nor Luxera guarantees that:

A particular diagnosis will be confirmed
A recommended option will be accepted
Treatment will be offered
Treatment will achieve the desired result
Complications will not occur
Another clinician will reach the same conclusion

Statements concerning possible benefits, timelines or outcomes must not be interpreted as guarantees.

13. Limitation of Liability

Medical and health information is submitted through a separate medical intake environment powered by Krinex Clinical.

Before submitting information, users must review the portal-specific:

Clinical Portal Privacy Notice
Medical intake consent
AI-supported processing notice
Clinician review conditions
Relevant service terms

This public website Medical Disclaimer does not replace those portal-specific notices and consents.

14. Contact

Questions about Luxera’s role or this Medical Disclaimer may be sent to:

Flytohealth Kft
Luxera Health Concierge
Taborhegyi út 16/G No:3
1037 Budapest, Hungary

Email: info@luxerahealthconcierge.com